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Sovereignty, Security and Sanctity of Data: Building Trust in the Cloud.

Peter Farrelly / Chief Information Security Officer / AUCloud

Trust – we talk about it a lot. The trap for business is assuming you have it or can get it (the trust of your customers) because you tick all the certification and compliance boxes.  Time and again, however, compliance has proved to be the very poor cousin to ‘trust’, with no better evidence than in the world of technology.  In our domain (cloud IaaS), experience shows that building the trust needed to be a worthy provider of cloud services, requires more than resting on your IRAP compliance laurels.

The Protective Services Policy Framework (PSPF) and underlying Australian Government Information Security Manual (ISM) are (and should be) the standard for many organisations providing services to government – specifically cloud IaaS services, like we do at AUCloud.    

Reflecting on a decade of cloud service delivery, however, the most salutary lesson we’ve learned is that compliance it simply is not enough.  It’s a ‘must have’, but neither a promise of business success nor a substitute for building the trust that agencies and the public are looking for when it comes to managing their data.

Any number of things go to building trust with customers.  In the cloud business, our experience is it’s all about sovereignty, security, and sanctity of data.

Sovereignty

AUCloud’s focus on sovereignty is no coincidence.  In an increasingly volatile, borderless cyber space alive with more aggressive and pervasive nation states than our own, the public wants certainty – and transparency –  about where their data is and where it goes. In fact, not just their data but as important, the metadata and monitoring data that sits alongside it.  Furthermore, and often underestimated, they deserve the assurance that their data will NEVER be subject to the laws of other countries, friendly or otherwise.   Sovereignty of cloud services means just that – only ever subject to Australian legislation and judicial processes.

Security

Meeting security compliance requirements is imperative.  The compliance bar, particularly for government is high.  But, as technology continues to evolve at an increasingly rapid pace, there is no room for complacency and even less room for error.  You need to look further than the immediate compliance horizon to earn the trust that you will keep pace with, and indeed stay ahead of the game.

Next generation protective monitoring, quantum quality encryption and PROTECTED level controls as a minimum (irrespective of whether you are hosted in our OFFICIAL or PROTECTED data environment) reflect a single-minded focus on securing the trust of government agencies, businesses, and the Australian public.  The focus is not just now; it’s about anticipating the future and the assurance requirements necessary to ensure that the best interests of our customers are always covered.  

Sanctity of Data

We hear it all the time now, ‘data is the new currency’.  It has real, tangible, monetised value.  When sharing our own data (personal, financial or corporate), we make our own choices about what we do with it.  This is not an option for government and organisations dealing with citizen information.  People expect (and rightly so) that the organisations they share their data with, will protect and not share it.  

At AUCloud we get it, the protection of data is sacrosanct. That’s why our IaaS platform is underpinned by an active cyber security monitoring solution based on national intelligence capabilities.

Our experience is that trust is earned not by goodwill but through real action; anticipating what customers value and doing it (before they ask).

What differentiates AUCloud from its competitors is that these features are native to our IaaS platform.  They are not nice to haves or add-ons with an additional price tag.  They are inherent in the AUCloud IaaS; designed and built into our service for the benefit of all our customers, every single one of them.     

When you’re in the business of trust, compliance to mitigate anticipated risks is simply not enough.  ‘Engineered to Protected’ means security from the ground up, anticipating what sits much further than just the foreseeable compliance horizon.

Media

AUCloud takes Protective Monitoring to the next level with technology partner e2e-

With Rob deMain, CEO and Founder of e2e-assure in town, the timing was right to celebrate AUCloud’s exclusive relationship with this cutting-edge technology partner.

Using e2e-assure Protective Monitoring capabilities, AUCloud delivers world-leading cyberthreat monitoring services to all its customers.  Incorporated across all aspects of the AUCloud IaaS platform (and providing threat monitoring to national intelligence agency capability), AUCloud benefits from 24/7 cyber threat and monitoring triage, analysis and incident response in near real-time. 

Incorporating best-of-breed security practice and technology, AUCloud is truly ‘Engineered to Protected’. 

AUCLoud Managing Director Phil Dawson with Rob deMain CEO and Founder of e2e assure
Media

Cloudian and AUCloud partner to deliver IaaS services

AUCloud’s commitment to provide high-quality IaaS services designed to meet the specific security needs of Government and Critical National Infrastructure industry communities was further enhanced today with the announcement of a partnership with Object Storage provider Cloudian Inc.

Leveraging Cloudian technology, AUCloud’s SaaS solution providers customers with an affordable, fully scalable and highly secure S3 compatible Object Storage option.  

Media

AUCloud celebrates with VMware Cloud Verified recognition

AUCloud team celebrates as we receive our VMware Cloud Verified plaque.

Cloud Verified status signals to customers that AUCloud offers a service running on top of the complete VMware Cloud infrastructure. Through Cloud Verified partner services, customers attain access to the full set of VMware Cloud Infrastructure capabilities including integration and interoperability, cost optimization and flexibility.

 Achieving the stringent technical standards of VMware Cloud Verified status is a key strategic milestone for AUCloud as there are only a limited number of providers with this achievement globally.

Phil Dawson Managing Director of AUCloud with VMware Cloud plaque.
Media

AUCloud takes the stage at Technology in Government Expo

AUCloud Brad Bastow (CTO) and Steve Clarke (Head Applications Development) took to the Technology in Government Expo Theatre stage to lay down the challenge regarding the current focus on cable colours in a micro-service, containerised world of digital application.

Brad and Steve made the point that secure application development is inherent across AUCloud’s application design, development and integration processes. World-leading IaaS automation and orchestration practices engineered into the AUCloud platform, underpin system security, reliability, stability, and resilience from the outset.

 

Media

AUCloud takes prime location at Technology in Government Expo

Taking prime position at the Technology in Government Expo in Canberra this week, AUCloud made its presence felt like a relative newcomer to the market.

As well as sharing the Expo Theatre stage to talk about the critical importance of Secure Application Development, AUCloud used the opportunity to receive their Master Partner for Cloud and Managed Services certificate from Claudine Beltrami, CISCO Regional Manager for Federal Government.

A couple of key takeaways from the day:

  • Confirmation from discussions on the stand of the importance of sovereignty to data security;
  • The value placed by (almost) everyone on the economic well-being of the nation of Australian owned, tax-paying, job-creating ambitious technology partners; and
  • The increasing interest in true cloud solutions.
Media

AUCloud develops software solution to enable Quantum Quality Key Generation for customers

AUCloud‘s commitment to sovereign security continues with the development of a software solution that our customers can use to extract and manage quantum generated keys for quantum quality encryption.

Integrating QuintessenceLabs’ QCrypt hardware security module, AUCloud‘s technical team has integrated a market differentiating quantum quality key generation capability that enables a customer to easily create, retrieve and manage keys through their life-cycle.

Media

AUCloud announces recognition as a Cisco Master Partner for Cloud and Managed Services.

AUCloud is excited to announce that we have been awarded status as a Cisco Master Partner for Cloud and Managed Services.

Elevation of AUCloud into the exclusive group of CISCO Master Specialised Partners recognises our in-depth technology skills and demonstrated success in supporting high-risk and complex business and technology projects – specifically in Cloud Infrastructure as a Service (IaaS) and Disaster Recovery as a Service (DRaaS). This is a significant achievement. It follows a rigorous certification process in which AUCloud demonstrated it’s ability to develop, deliver, manage and support CISCO based cloud and managed service solutions. Importantly, Master Partner for Cloud and Managed Services status endorses the confidence that CISCO has in standing behind AUCloud’s sovereign cloud IaaS and DRaaS offerings which we provide to the Australian Government and Critical National Infrastructure communities.

AUCloud is honoured to achieve this recognition – an achievement that reflects the meticulous professional standards and personal commitments of the whole AUCloud team.

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